YewShop is guaranteed the products exceed your expectation. We offer full 14 days return, refund, or exchange items policies within the USA except all sale final items and overseas purchases. If you see or find a lower price same item elsewhere, please provide a copy of the advertisement, or the web URL within the same sale period by email to us. We will match it! We do our best to provide high standard services and quality products. In case there is a missing item, defective product, or wrong item delivered, please contact our customer relation department by email or by phone. We will process the adjustment accordingly.